High-rise buildings faults and repairs
Report a fault or repair to fire safety equipment in a high-rise building in Devon and Somerset.
Lifts and essential firefighting equipment
Regulation 7 of the Fire Safety (England) Regulations 2022 requires responsible persons of high-rise residential buildings to undertake monthly routine checks of specific fire safety equipment.
The equipment covered by this requirement is:
- lifts for use by firefighters or evacuation lifts
- automatic door release mechanisms
- evacuation alert systems
- fire detection and alarm systems
- rising mains
- smoke control systems
- suppression systems.
The responsible person must take steps to rectify faults with any of this equipment.
If it cannot be rectified within 24 hours, then the fault must be reported to the fire and rescue service. The fire and rescue service must be informed once the fault has been rectified.
This information will help us by highlighting faults with equipment, which residents and firefighters may rely on for their safety so that it can be factored into our operational response.
Reporting the fault
Faults with the above equipment that cannot be rectified within 24 hours should be reported to us. We are working on a new reporting form so in the meantime please contact us by email responseandresilienceadmin@dsfire.gov.uk.
You will be sent a fault reference number. Keep a record of this for when the equipment has been repaired.
Reporting the repair
You should report when faults have been rectified using the same email address. Use the fault reference number given at the time it was originally reported. This will allow the repair to be easily matched with the fault on our records and reduce the amount of information that must be provided.