Senior Business Change Manager

Summary

Devon and Somerset Fire and Rescue Service are looking for a Senior Business Change Manager to enhance our team based at our Service Headquarters in Exeter. You'll join us on a full time (37 hours per week) Fixed Term Contract for 12 months, and in return, you will receive a competitive salary of £46731.00 - £49764.00 per annum (subject to Job Evaluation).

Devon and Somerset Fire and Rescue Service is the largest non-metropolitan Fire and Rescue Service in England. We provide prevention, protection and response services across the counties of Devon and Somerset.

Our vision is that together, we will work to end preventable fire and rescue emergencies, creating a safer world for you and your family. Keeping people safe is what we do, and we owe our fantastic reputation to our highly skilled and motivated workforce. 

About the Senior Business Change Manager role:

As the Senior Business Change Manager you will develop, lead and manage the change management process itself, which can be a complex and challenging task. You will work with all levels of management and staff to ensure that changes are smoothly and effectively implemented. You will lead change management activities in the right direction and work to ensure that changes meet the organisations goals, working closely with both the project managers and business area leads where the change will impact to ensure staff feel engaged and supported through organisational change. 

Find out more:

Key responsibilities of the Senior Business Change Manager: 

• Strategy - lead the development of change management strategies and road maps to achieve the organisational goals and leading implementation as appropriate. 
• Change Planning Delivery - developing and implementing plans to manage the people impact elements of change throughout the organisation, ensuring any change becomes embedded in new ways or working. Aligning and integrating with the project plans. 
• Leading, coordinating, and managing change management activities that support strategic business change. 
• Change Needs Analysis - work with senior stakeholders to define the scope and objectives of business change initiatives. 
• Providing expert advice on handling change in an organisation as necessary. 
• Communication and Training - work with the communications and engagement team on communications planning. Provide content relating to Business Change across areas of responsibility. 
• Communicating change management plans to key stakeholders to ensure their understanding and buy in. 
• Coaching and mentoring managers, supporting them to lead through the change process and developing training and upskilling areas of the business as required in the practice of change management. 
• Monitoring and assessing the impact of change on employees and reporting this to senior management for further analysis and evaluation, working closely with the communications and engagement team. 
• Developing training programmes as and when required to help employees understand and adapt to change and working closely with the communications and engagement department and people services team to ensure practices are aligned. 
• Stakeholder Management - Identify and classify stakeholders, ensuring their inclusion in the stakeholder engagement plan, working with the communications and engagement team. Point of contact for senior stakeholders, providing regular progress updates, highlighting any issues or risks that need to be addressed. 
• Build and maintain strong relationships with project teams and key stakeholders, managing expectations and ensuring that communication is timely, effective and transparent. 
• Financial Management - managing the budget and resources associated with the change, as well as providing regular updates to senior management.
• Business Readiness Assessments - Identify, qualify and manage the business readiness criteria across areas of responsibility before implementation. 
• Management and Leadership - provide direction and guidance to Team Lead and manage cross-functional teams to support in delivery of change programs, ensuring they are delivered to the required outcome. 

Closing date: 2359hrs 5 January 2025.

If you feel you have the skills and experience to become our Senior Business Change Manager please click 'apply' today, we would love to hear from you. 

You must have the right to work in the UK by commencement of employment. 

How to apply:

You will be required to complete an application and submit a document evidencing how you meet the following essential criteria taken from the Job Description and Person Specification. 

1. Experience in developing and implementing change management frameworks and methodologies. 
2. Strong analytical skills and the ability to develop data-driven insights and recommendations. 
3. Strong project management skills, with the ability to manage multiple projects simultaneously. 
4. Excellent stakeholder management skills with the ability to build strong relationships with senior stakeholders. 
5. Excellent communication and presentation skills, with the ability to convey complex ideas to both technical and non-technical audiences at all levels of the organisation. 
6. Strong leadership skills, with the ability to lead, motivate and influence cross-functional teams. 

To help you complete this part of the application form please find attached below the word document "Senior Business Change Manager - Essential Criteria for Application". Please download and complete this document with your evidence in relation to the above criteria. You can then upload this where requested when completing your application form. 

Please note that the evidence you upload to your application should not exceed 2000 words in total (excluding titles). 

Evidence submitted in relation to the essential criteria above will be used to shortlist any applications received. 

Our values

We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and all employees must share this commitment and adhere to the Services Safeguarding policy. 

Fire and Rescue roles are listed in Schedule 1 of the Rehabilitation of Offenders Act 1974 (Exceptions) Order and as such it is our policy to require all applicants to disclose any criminal convictions (both spent and unspent) including driving offences, cautions and reprimands. 

Devon and Somerset Fire and Rescue Authority are committed to the rehabilitation of offenders, and as such any positive disclosures will incorporate a reasonable and proportionate response. 

As a Service and as individuals: 

• We are proud to help. 
• We are honest. 
• We are respectful. 
• We are working together.

Devon and Somerset Fire and Rescue Service recognise and celebrate the vast diversity of the local communities that we serve, and we aspire for this to be reflected in our workforce. We encourage candidates from diverse backgrounds, experience and beliefs, who share our values, to consider working for us.