Fire Authority code of conduct and complaints about Members
In accordance with the Localism Act 2011, the Authority has adopted a code of conduct.
Code of conduct
- Read the Members' Code of Conduct (https://fireauthority.dsfire.gov.uk/documents/s8860/Members%20Code%20of%20Conduct.pdf) (PDF)
- Read a guide on how to make a complaint about a Member (https://fireauthority.dsfire.gov.uk/documents/s5213/A%20Guide%20to%20Making%20a%20Complaint.pdf) (PDF)
- Read about how the complaint will be handled (https://fireauthority.dsfire.gov.uk/documents/s5752/ProceduresforDealingwithComplaintsv33FINAL.pdf) (PDF)
If you need these documents in a different format please contact the Clerk to the Authority.
If you believe a Member has breached the code then you can make a complaint. The complaint should be made in writing to:
The Clerk to the Authority
Devon and Somerset Fire and Rescue Authority
Service Headquarters
The Knowle
Clyst St. George
Exeter
EX3 0NW
Email: membercomplaints@dsfire.gov.uk (mailto:membercomplaints@dsfire.gov.uk)
Please note that this process only applies to allegations that a Member of the Fire Authority may have failed to follow the code of conduct. It will not deal with complaints about things that are not covered by the code of conduct.
If you wish to make a complaint about the Service or an employee then you should refer to our general complaints process (https://www.dsfire.gov.uk/about-us/complaints).