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Freedom of Information

The Freedom of Information (FOI) Act 2000 provides you with a right of access to information held by public authorities. The Government calls this the 'right to know'. There are some exemptions, such as where the information is personal information, which is protected by the Data Protection law, or where the cost of providing information exceeds a certain limit.

As part of our duty under the Act, we supply information to the public and our website is one of the ways we use to keep you informed. We keep and maintain a publication scheme, so you may find what you are looking for there.

Read our Freedom of Information Act 2000 Policy (PDF).

We hope this helps you to find the information that you are looking for. However, if there is something you cannot find and/or you wish to make a FOI request, please contact us by emailing freedomofinformation@dsfire.gov.uk

Update March 2020 - Coronavirus: it's possible we'll take more than 20 working days to supply information under Freedom of Information or Environment Information Regulations. The Information Commissioner recognises that longer time may be needed when DSFRS staff have to prioritise other work to keep front line services running during the pandemic. We will endeavour to keep you updated and thank you for your patience and understanding at this time.

Fire reports and interviews

Requests for fire reports and interviews will continue to be dealt with ‘as normal business’ and charges apply to these.  Please see our Standard Charges (PDF) for the current rates. You can email informationgovernance@dsfire.gov.uk to make such requests. 

Environmental Information Regulations 2004

The Environmental Information Regulations 2004 provide everyone with a right of access to environmental information held by public authorities and those bodies carrying out a public function, such as utility companies. The Regulations 'right to know' applies regardless of when the information was created or how long it has been held.

Read our Environmental Information Regulations 2004 Policy (PDF).

General Data Protection Regulation

Data Protection law regulates the processing of information about living, identifiable individuals, including the obtaining, use or disclosure of such information. For more information view our Data Protection page.

Further Information


If you need any further information about these Acts or Regulations or if you need advice or assistance with your information request, please contact the Information Officer:

t: 01392 872220
e: freedomofinformation@dsfire.gov.uk or informationgovernance@dsfire.gov.uk.

You can also access more information on the Information Commissioner's website www.ico.org.uk.

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